Our Service Guarantee
We make every attempt to ensure that you are satisfied with your experience at HoneyDoo Salon & Spa.
In the event that you are not completely satisfied, please let us know at the time of your service or within 48 hours after your service has been performed.
In the event that you are not completely satisfied, please let us know at the time of your service or within 48 hours after your service has been performed.
Refunds
All services are non-refundable but we will be more than happy to schedule a corrective service free of charge.
The service must be a mistake from the service provider... not something you might have changed your mind about, (after the service has been performed). In case of a disagreement, a redo must be validated by management. You have 48 hours to contact the Salon to receive a complimentary service to adjust any dissatisfaction. Corrective services will not be allowed 5 days past initial service date.
It is important you contact the Salon as soon as you are unhappy so we can schedule you As Soon As Possible for a corrective service.
Please keep in mind, using box color or going from Darker to Lighter tones may result in more than one service to achieve your desired result.
The service must be a mistake from the service provider... not something you might have changed your mind about, (after the service has been performed). In case of a disagreement, a redo must be validated by management. You have 48 hours to contact the Salon to receive a complimentary service to adjust any dissatisfaction. Corrective services will not be allowed 5 days past initial service date.
It is important you contact the Salon as soon as you are unhappy so we can schedule you As Soon As Possible for a corrective service.
Please keep in mind, using box color or going from Darker to Lighter tones may result in more than one service to achieve your desired result.
Right To Refuse Service
HoneyDoo Salon & Spa reserves the right to refuse service to anyone demonstrating inappropriate behavior to any member of our staff.
48 Hour Cancellation Policy
We understand that due to your busy schedule you may have to cancel or change an appointment with us.
In order to respect the time of both our guests and our staff, we simply ask that you notify us of a cancellation or rescheduling at least 48 hours prior to the appointment.
If an appointment is re-scheduled 3 individual times within the 48 hour window you will be placed on a walk-in basis only.
This is so that we may have ample time to fill the appointment time should you need to cancel your service.
Appointments that are cancelled less than 48 hours prior, will result in a fee in the amount of 50% of what your service would've been applied on your next visit.
In order to respect the time of both our guests and our staff, we simply ask that you notify us of a cancellation or rescheduling at least 48 hours prior to the appointment.
If an appointment is re-scheduled 3 individual times within the 48 hour window you will be placed on a walk-in basis only.
This is so that we may have ample time to fill the appointment time should you need to cancel your service.
Appointments that are cancelled less than 48 hours prior, will result in a fee in the amount of 50% of what your service would've been applied on your next visit.
No Show
In order to respect the time of our Stylists, if an appointment is no showed you will be subject to a $50 no show fee and serviced on a walk-in only basis. Please be advised if you NO Show on a Re-Do Reservation we will not be able to schedule a new reservation free of charge.
Late
Please be courteous to your Artist and other clients. If you are more than 15 minutes late for your appointment we may have to reschedule your appointment.
Methods Of Payment
HoneyDoo Salon & Spa accepts Visa, Master Card, American Express, Discover, Maestro, Apple Pay, Google Wallet, and Cash.
Privacy
Information collected from this site is only used if we need to contact you for further information regarding your appointment.
We greatly appreciate your cooperation in providing us with your contact information.
We greatly appreciate your cooperation in providing us with your contact information.